Refund Policy

If you are not completely satisfied with our Web hosting services, and you notify IBS Ltd. in writing within the first 30 days of your contract that you wish to cancel, you will be given a full refund of the contract amount, excluding setup fees and overages.

Domain Name Registrations

Because we expend considerable time, effort and paid-out registry fees to arrange a registration - we are not able to offer refunds on our fee. However we do guarantee one completed registration. Please choose your name(s) carefully.

Special Reminder: All first-time registrants will receive an e-mail from the Canadian Internet Registration Authority (CIRA) including a user id and password, which they will have to enter on CIRA's secure Web site in order to accept the Registrant Agreement. Failure to accept the Registrant Agreement will eventually lead to cancellation of the domain. Registrants are liable for the fee even if they fail to complete the final agreement.